- From
- Hyperflow
- To
- Megan Hart, Chris Bell
- Subject
- Service desk, week of Oct 26, 2026: 38 of 44 finished
44 requests came in this week. 38 are finished and 6 are waiting on someone. Nothing went to a client or a carrier without a person approving it.
| Request type | Received | Finished | |
|---|---|---|---|
| Certificate | 23 | 19 | |
| Certificate reissue | 4 | 4 | |
| Policy change | 6 | 5 | |
| Renewal | 4 | 3 | |
| AMS update | 7 | 7 |
Still open
- HF-1042Piedmont Hauling LLC: Certificate drafted. One thing they asked for isn't on the policy, and was left off.
- HF-1041Riverside Roofing LLC: Certificate drafted and checked against 4 policies. Ready to send.
- HF-1040Pine Hollow Builders LLC: Change request for Travelers drafted, with the new ID card to follow.
- HF-1039Carolina Pressure Wash LLC: Drafted, but the policy can't give everything the holder asked for. A producer needs to decide.
- HF-1038Haw River Electric LLC: Certificate drafted. Waiting on one detail from Luis.
- HF-1037Eastgate Auto Repair Inc: Expiring terms pulled, exposures to confirm listed, and 2 certificates queued to reissue on the renewal date.
Coming up
2 clients renew in the next 30 days: Ridgeline Mechanical Inc, Eastgate Auto Repair Inc. 7 certificates will need reissuing, and Hyperflow will draft them for the renewal dates.
Monday through Thursday use sample figures in this demo.